RUG CARE 

To care for your area rug:

• Vacuum regularly. Do not use a beater bar attachment. If you cannot remove the beater bar, raise it as high as possible and vacuum carefully to prevent fibers from being pulled out of the rug. 
• Sprouts that appear on the surface of the rug should be snipped at level. Do not pull the fiber out.   
• For a natural fiber rug, like jute, be sure to vacuum the area underneath the rug periodically. 
• Spills should be cleaned immediately using a clean, absorbent cloth. Avoid rubbing, as this may push the stain deeper into the rug.
• To promote even wear of the rug surface, rotate regularly.
• Avoid exposing rugs to continuous direct sunlight. This will cause colors to fade over time. 
• Use a rug pad to reduce friction
• For deep cleaning, professional assistance is highly recommended.

Caring for wool rugs:

Wool rugs will shed temporarily after the initial unwrapping. This is a natural occurrence due to the use of pure wool fibers in the construction of your rug. Shedding will go down over time. Here are some tips to get the most out of your shag rug:

• Vacuum a new wool rug 1-2 times per week for the first month
• Always vacuum in the direction of the pile, not against it
• Always clip loose ends with scissors and never pull threads
• Routine vacuuming is the most important step in maintaining the life and beauty of your rug. It is recommended that you have area rugs professionally cleaned every 1-2 years to remove deep set dirt in high traffic areas. Otherwise, attentive vacuuming will significantly extend the life of area rugs.
• High traffic areas in your home will cause wear faster on your rug than those in lesser tread-upon locations. Rotating a rug every few months will distribute normal wear from foot traffic significantly. We also recommend using a rug pad on both hard and soft flooring surfaces. 

Spills, Stains, Spot Cleaning and Pet Stains 

We always recommend professional rug cleaning and any cleaning techniques listed are only suggestions. 

Spills: Use an absorbent cloth and hold firmly immediately after the spill to absorb as much of the liquid as you can. Do not rub the stain deeper into the material as this will cause the spill to spread out, and make it more difficult to remove the stain. 

Stains: If time has passed since the stain appeared, make a mixture of room temperature water, a mild detergent and white vinegar and apply the foam at the top of the mixture with an absorbent cloth. Let it sit for 20 minutes and remove with a wet cloth.  

Pet Stains: Absorb as much of the affected are as you can with a paper towel, then apply a light coat of baking soda over the stain. Wait 10 minutes then apply a layer of pet stain remover (read directions on the pet solution before applying) and lightly scrub until you see the stain begin to disappear. Let it sit another 10-20 minutes and finish by vacuuming up remaining substance.